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Most Frequently Asked Questions

More >>FAQ: 1. Are all your products available in stock?; 2. I forgot my password. What do I do?; 3. How to make a payment?; 4. How to apply my credit left on Cobeads for my new order?; 5. How to make a payment for my order via credit card?; 6. What is your discount policy?; 7. How can I know the status of my order?; 8. Can I make any changes to my order And how?; 9. How do you deal with those temporarily unavailable items after I place an order?; 10. How long does it take to ship my goods from China to my country?; 11. Can we pay the shipping in the destination?; 12. How do I save on shipping?; 13. Do you ship to PO Box?; 14. Do you offer FREE Shipping?; 15. Can I purchase the goods in mixed colors or sizes?; 16. Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?; 17. What can I do if I could not find the goods on your website?; 18. Can I use your pictures or descriptions on my website?; 19. What if the goods arrive damaged?; 20. Why I can't get your email responses?; 21. How to use Coupon?; 22. What's your return policy?; 23. The Difference between Cobeads & PandaWhole?; 24. Metal FAQ

More >>New User--Guide: 1. The spotlight of our new site functions.; 2. How to register?; 3. How to do if I forgot my password?; 4. What are the benefits of registering with Cobeads?; 5. I Can't Log In My Account!; 6. Will my shopping cart be remembered if I leave the site and come back?; 7. Does Cobeads has MOQ?; 8. How to place an order?; 9. About Inventory Mode

More >>About Cobeads: 1. About us; 2. What are you providing?; 3. Cobeads distributors worldwide; 4. Cobeads Family; 5. Terms & Conditions

More >>Price & Discount: 1. What's your discount policy?; 2. Are the prices on Cobeads in USD?; 3. Why are your prices so good?; 4. Do your prices include shipping cost?; 5. Does your price include duties or VAT How much tax do I need to pay?; 6. If I place a purchase over 2000 dollars, when the 15% discount will be provided before paying?

More >>Coupon & Points: 1. How to use Coupon?; 2. How to get coupon?; 3. How to earn points?; 4. New customers gift coupons; 5. Free to Get $3 Cash; 6. Free to Get $15 Cash

More >>Payment Info: 1. What's the payment method?; 2. How to make a payment?; 3. How to make a payment via Paypal?; 4. What can I do when i can not make payment for my order through Cobeads?; 5. How to apply my credit left on Cobeads to my new order?; 6. How to make a payment for my order via credit card?; 7. How do I do if my country Isn't available In PayPal?; 8. How Can I Contact PayPal Customer Service?

More >>Customs & Duties: 1. Can we always declare low?; 2. Does your price include duties or VAT, How much tax do I need to pay?; 3. Can you declare much lower value for my order to avoid import taxes?; 4. VAT in The United Kingdom and GST in Australia; 5. VAT in EU Countries

More >>Customized Service: 1. Does Cobeads offer customized making?; 2. Cobeads offer processing service according to your requirement?